What does an engagement look like? +
A monthly retainer, scoped before anything starts. No build fees, no surprise invoices, no hourly billing. Engagements start at $10,000/mo. If that's more than the job is worth, we'll say so on the first call. Engagements open with a fixed-fee look at your own numbers: we go through your book, your submission pile, or your client files, and show you what the gaps cost. Ten business days, credited in full against the first month. For scale: one reclaimed producer day a week is worth more than the retainer.
How fast does something actually ship? +
First system live in six weeks, tuned after that. Six-month minimum so we can stand behind the numbers, then month-to-month.
Where does our data live? +
In systems you control. Models run under zero-retention agreements: processed, never stored, never trained on. Every engagement, no exceptions.
What about our clients' data? +
Zero-retention model configuration, isolated environments scoped to the engagement, named-access-only, destroyed with a certificate at offboarding. We'll sign your engagement letter's confidentiality terms. And yes, we've heard of 7216.
We already have IT and consultants. +
Good. We're not either of those. We ship working systems and stay to run them. Your IT department has a full-time job already and your consultants leave with a deck. We leave with the thing running.
What do we need to understand? +
Nothing about how it works. You need to know the job. That's the whole engagement from your side: three sentences, one call, then a monthly report.
